Shipping policy

Shipping Policy
Effective October 22, 2026

By placing an order with Esses Motorsports, you agree to this policy.

Order Processing
Orders are processed within 1–3 business days, excluding weekends and holidays. Many items ship directly from the manufacturer or distributor warehouse. Orders with multiple items may arrive in separate packages on different days. Special-order and backordered items may take longer; we’ll contact you with an estimated ship date if your order is delayed.

Shipping Methods & Costs
Shipping rates are calculated at checkout based on weight, dimensions, and destination. We ship via FedEx, UPS, USPS, or freight carrier depending on the item. Oversized or heavy items may require freight shipping, and additional charges may apply for residential delivery, liftgate service, or remote areas. We’ll contact you before shipping if extra charges apply.

Delivery Estimates
Delivery times are estimates provided by the carrier and are not guaranteed. Esses Motorsports is not responsible for carrier delays, weather, or other events outside our control.

Address Accuracy
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Address corrections requested after shipment may incur carrier fees, which are the customer’s responsibility.

Tracking
You’ll receive a tracking number by email once your order ships. Orders over $500 may require a signature on delivery.

Lost or Stolen Packages
Once the carrier marks a package as delivered to the address provided, Esses Motorsports is not responsible for lost or stolen packages. If your package shows delivered but you can’t find it, contact the carrier and us within 3 days of the delivery date, and we’ll help you open a claim.

Damaged, Defective, or Incorrect Items
Inspect your order on delivery. If an item arrives damaged, defective, or incorrect due to our error, notify us at EssesMotorsports@gmail.com within 3 days of delivery with photos of the item, packaging, and shipping label. Keep all packaging until the claim is resolved. Once verified, Esses Motorsports will issue a call tag to pick up the item(s) and ship the correct or replacement item(s) at no additional charge, or issue a full refund.

Refused or Unclaimed Shipments
Orders refused at delivery or returned to us as unclaimed will be refunded minus original shipping, return shipping, and the 15% restocking fee, as described in our Return & Refund Policy.

International Orders
International orders are shipped at the customer’s expense. Customers are responsible for all duties, taxes, and customs fees. International orders are not eligible for return unless the item arrives damaged, defective, or incorrect.

Questions
Contact us at EssesMotorsports@gmail.com with your order number.